Shipping: Most orders are shipped within 48 hours of receipt. Orders that are paid by eCheck through PayPal or by a regular check or money order (U.S. only) will be shipped once the check has cleared, which normally takes 5 days once it has been been received. Shipping is based on the weight of the item(s) and is calculated in the order process thru a direct link with the United States Post Office. There is a $2 handling charge added to every order to cover packaging materials as well as insurance. If you have any problems with the order process or shipping process, please email or call us!
Domestic Orders: Orders within the United States can be sent via standard mail (4-7 days to arrive), Priority Mail (2-3 days to arrive) or Express Mail (1-2 days to arrive if order is placed before 10 a.m. MST).
APO/FPO Military Addresses: We are able to send orders to APO and FPO military addresses. Normally, it will take 7-21 days for the order to arrive at the domestic port. Arrival to the final destination will take longer.
International Orders: We do accept international orders. International orders have the options of being sent USPS Global Economy (4-6 weeks to arrive) or Global Airmail (10-14 days to arrive). Some international destinations have package length restrictions with a limit of 42". If the item that you have ordered exceeds the length restriction for your location, we will notify you by email and wait for your instructions as to what you would like us to do. We will fully refund your item if we are unable to ship it to you because of length restrictions. Taxes and duties on international orders will not be prepaid and are the responsibility of the purchaser. The USPS does not insure packages to some international locations. If this is the case for your location, we will notify you by email and ask that you agree in writing to waive Blowin In The Wind from all responsibility of lost or damaged packages before we can ship the package.
Returns or Exchanges: If you need to return merchandise, please send it to us at: Blowin In The Wind 12101 E. Iliff Ave. Unit C Aurora, CO 80014. Merchandise must be in NEW and UNUSED condition with all parts included and in its ORIGINAL packaging for a refund or exchange. Please include the return form that was included in your package filled out completely as returns without this form will not be accepted. Without these items, a refund or exchange will not be possible. All returns must be made within 30 days from the date that the merchandise was recieved. Shipping charges are NOT refundable and there is a 10% restocking fee for refunded or exchanged products. Refunds will be processed through PayPal.
Please make sure to insure your package for your own protection. We cannot be responsible for uninsured packages. All returned items must be sent to us prepaid.
Defective Items: Defective items will be determined by Blowin In The Wind and/or the manufacturer of the item. If your item is deemed defective, we will send you a replacement and pay for the shipping of that replacement product.
Damaged During Shipping: If you receive a package that was damaged during shipping, please call the United States Post Office directly at 1-800-275-8777 and report the damaged package. Once you have done that, the Post Office will get in touch with us and let us know to send you a replacement of your item. Please do not send the damaged package back to us. The United States Post Office requires that the recipient of the package file the claim for a damaged package. Please make sure to keep the package and all packaging materials in case the postal carrier needs to see the damaged package.
If you have any additional questions regarding shipping or returns, please call or email us.
Gift Certificates
